Refund Policy

Returns & Refunds Policy

At Shaolin Worldwide, we strive to ensure your satisfaction with every purchase. If for any reason you are not completely satisfied with your order, we’re here to assist you through a clear and straightforward return and refund process.

30-Day Return Policy

We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Eligibility for Returns

To qualify for a return, the following conditions must be met:

The item must be in the same condition as when you received it.
It must be unworn or unused, with all tags attached, and in its original packaging.
You will need to provide the receipt or proof of purchase.

Items that do not meet these criteria will not be eligible for a return.

How to Start a Return

To begin the return process, please contact us at support@shaolinww.com. Once your return is approved, we will:

Provide you with a return shipping label.
Share instructions on how and where to send your package.

Important: Items sent back to us without first requesting a return will not be accepted.

If you have any questions or need assistance with your return, please don’t hesitate to contact us at support@shaolinww.com.

Damages & Issues

We kindly ask that you inspect your order upon receiving it. If your item is defective, damaged, or if you received the wrong item, please contact us immediately at support@shaolinww.com so we can evaluate the issue and make it right.

Exceptions & Non-Returnable Items

Certain items are not eligible for returns due to their nature:

Perishable goods: Examples include food, flowers, or plants.
Custom products: Items made to order or personalized specifically for you.
Personal care items: Examples include beauty products.
Hazardous materials: Items like flammable liquids, gases, or other hazardous substances.

If you’re unsure whether your item qualifies for a return, please get in touch with us for clarification.

Note:

Sale items and gift cards are non-returnable and cannot be refunded.

Exchanges

The fastest way to receive a replacement item is to:

Initiate a return for the item you wish to exchange.
Once your return is approved, place a separate order for the new item.

This ensures you receive your desired item as quickly as possible.

Refunds

After we receive and inspect your returned item, we will notify you about the status of your refund.

If your return is approved, your refund will be processed automatically to your original payment method.
Please note that your bank or credit card company may take some time to process and post the refund to your account.

If you have any concerns or questions about your refund, don’t hesitate to contact us at support@shaolinww.com.

Need Help?

For any questions or further assistance regarding returns, refunds, or exchanges, please feel free to contact us:
📧 Email: support@shaolinww.com

At Shaolin Worldwide, we’re here to ensure your shopping experience is as smooth and satisfying as possible.